Privacy policy

Privacy Policy – TorToys.pk

Last Updated: June 2026

At TorToys.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping and Billing Address

  • Order Details

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates and delivery information

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Send promotional offers and updates (if you choose to receive them)

3. Payment Security

TorToys.pk does not store your payment card information on our servers.

Payments are processed through secure third-party payment providers that use industry-standard security measures to protect your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties necessary to operate our business, including:

  • Courier and delivery partners

  • Payment processing providers

  • Marketing and advertising platforms

  • Website and technical service providers

These parties are only given the information necessary to perform their services.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send updates regarding:

  • New arrivals

  • Special offers

  • Promotions

  • Product launches

You may unsubscribe from marketing communications at any time.

7. Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

8. Children's Privacy

TorToys.pk sells products intended for children; however, our website is designed for use by parents, guardians, and adults.

We do not knowingly collect personal information from children under the age of 13.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information where legally permissible

  • Opt out of marketing communications

To make such requests, please contact us using the details below.

11. Changes to This Policy

TorToys.pk reserves the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

TorToys.pk
Website: TorToys.pk
Email: support@tortoys.pk
WhatsApp: [Your WhatsApp Number]

By using TorToys.pk, you agree to the collection and use of information as described in this Privacy Policy.