Terms of service

Terms of Service – TorToys.pk

Last Updated: June 2026

Welcome to TorToys.pk. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

By using TorToys.pk, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or guardian.

  • The information you provide is accurate and complete.

  • You will not use our website for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We strive to display product descriptions, images, specifications, and pricing as accurately as possible.

However:

  • Product colors may vary slightly due to screen settings and lighting conditions.

  • Packaging may differ from images due to manufacturer updates.

  • Product availability is subject to stock availability.

We reserve the right to modify, discontinue, or limit any product without prior notice.

3. Pricing & Payments

All prices listed on TorToys.pk are in Pakistani Rupees (PKR).

We reserve the right to:

  • Change prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders affected by pricing mistakes.

Orders will only be processed after successful verification and confirmation.

4. Order Acceptance & Cancellation

After placing an order, you may receive an order confirmation message. This does not guarantee acceptance of the order.

TorToys.pk reserves the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Cancel orders suspected of fraud or unauthorized activity.

Customers may request order cancellation before dispatch. Once shipped, orders cannot be cancelled.

5. Shipping & Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

TorToys.pk is not liable for delays caused by third-party courier services.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally, returns are accepted only if:

  • The product is damaged, defective, or incorrect.

  • The issue is reported within 48 hours of delivery.

Please refer to our Return & Refund Policy for complete details.

7. Intellectual Property

All content on TorToys.pk, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Website design

is the property of TorToys.pk or its licensors and may not be copied, reproduced, distributed, or used without written permission.

8. User Conduct

You agree not to:

  • Violate any applicable laws or regulations.

  • Interfere with website security or functionality.

  • Upload malicious code, viruses, or harmful content.

  • Use the website for fraudulent activities.

Violation of these terms may result in termination of access to our services.

9. Limitation of Liability

To the maximum extent permitted by law, TorToys.pk shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Delivery delays caused by third parties

  • Technical issues or temporary website interruptions

Our total liability shall not exceed the amount paid for the purchased product.

10. Warranty Disclaimer

Unless otherwise stated, products sold on TorToys.pk are provided on an "as is" and "as available" basis.

We make no guarantees regarding:

  • Continuous website availability

  • Error-free operation

  • Compatibility with every user's expectations

Any manufacturer warranty remains subject to the manufacturer's terms and conditions.

11. Privacy

Your use of TorToys.pk is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to Terms

TorToys.pk reserves the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.

14. Contact Information

For questions regarding these Terms of Service, please contact us:

TorToys.pk
Website: TorToys.pk
Email: support@tortoys.pk
WhatsApp: [Your WhatsApp Number]

By accessing or using TorToys.pk, you acknowledge that you have read, understood, and agreed to these Terms of Service.